Canceling a flight can feel stressful, especially if you are unsure about airline rules. If you have booked a ticket with WestJet and need to cancel it, the good news is that WestJet allows passengers to cancel flights online easily through its official website. In this detailed guide, you’ll learn how to cancel a WestJet flight online, the cancellation rules, refund eligibility, and useful tips to avoid extra charges.
Can You Cancel a WestJet Flight Online?
Yes, WestJet allows passengers to cancel eligible flights online using the “My Trips” or “Manage Trips” option on its website. You can cancel most bookings without calling customer support, saving time and effort. However, the refund or travel credit you receive depends on your fare type, time of cancellation, and ticket conditions.
Steps to Cancel a WestJet Flight Online
Follow these simple steps to cancel your WestJet flight online:
Step 1: Visit the Official WestJet Website
Go to the official WestJet website and navigate to the My Trips section.
Step 2: Retrieve Your Booking
Enter your reservation code (PNR) and last name exactly as shown on your booking confirmation.
Step 3: Select the Flight You Want to Cancel
Once your booking details appear, choose the flight segment you want to cancel. If it’s a round trip, you may have the option to cancel one-way or both flights.
Step 4: Review Cancellation Details
WestJet will show you:
Any applicable cancellation fees
Whether you are eligible for a refund or travel credit
The amount you will receive after cancellation
Review these details carefully before proceeding.
Step 5: Confirm Cancellation
Click Cancel Flight and confirm your request. You will receive a confirmation email once the cancellation is complete.
WestJet Cancellation Policy Explained
Understanding the WestJet cancellation policy is important before canceling your ticket.
24-Hour Risk-Free Cancellation
If you cancel within 24 hours of booking, and the flight was booked at least 7 days before departure, you are eligible for a full refund.
This applies to most fare types.
Cancellation After 24 Hours
Refund eligibility depends on your fare type.
Some fares offer refunds, while others provide travel credits instead.
WestJet Fare Types and Refund Rules
Basic Fare
Usually non-refundable
Cancellation may result in loss of ticket value or partial travel credit
Econo & EconoFlex
Econo fares may include cancellation fees
EconoFlex fares usually allow free cancellations with a full refund or credit
Premium & Business
These fares generally offer more flexibility
Refunds or credits are often provided with minimal or no fees
How Will You Receive Your Refund?
Original form of payment: If eligible for a refund, it is credited back to your card.
WestJet Travel Bank: Non-refundable fares usually provide credits instead of cash refunds.
Refund processing time can take 7–20 business days, depending on your bank.
Important Things to Check Before Cancelling
Confirm your fare rules before proceeding
Check if travel credits have an expiration date
Cancel before departure to avoid losing the entire ticket value
Save the cancellation confirmation email for future reference
Can You Cancel a WestJet Flight Through an Agent?
If your ticket was booked through a travel agency or third-party website, you may need to cancel it through them. Some bookings still allow online cancellation via WestJet, but fees and rules may differ.
Tips to Avoid Cancellation Fees
Cancel within the 24-hour window
Choose flexible fares like EconoFlex
Monitor flight changes—airline schedule changes may allow free cancellation
Use travel credits wisely before they expire
Final Thoughts
Canceling a WestJet flight online is simple if you follow the right steps. By understanding the WestJet cancellation policy, fare rules, and refund options, you can avoid unnecessary charges and make informed decisions. Always cancel as early as possible and review your fare conditions carefully to get the best outcome.
If you travel often, choosing flexible fares can save you money and stress in case your plans change.
