How CICA Compensation Works: Your Guide to Criminal Injury Claims

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CICA compensation explained: eligibility, tariff awards & how to make a criminal injury compensation claim in the UK. Read our step-by-step guide.

Being hurt in a violent crime is frightening enough without also having to navigate an unfamiliar legal process. If you've been physically or psychologically injured because of someone else's criminal act, you may be entitled to make a criminal injuries compensation claim through a government-funded scheme — even if the offender is never caught or convicted. This guide explains how the scheme works, who qualifies, and what to expect if you decide to make a criminal injury compensation claim.

What is CICA?

The Criminal Injuries Compensation Authority (CICA) is a UK government body that provides financial compensation to victims of violent crime in England, Scotland, and Wales. It exists because, in many cases, pursuing compensation directly from an offender is impractical — they may never be identified, may have no money to pay, or may not even be prosecuted.

Unlike a civil claim against an individual, a criminal injury compensation claim through CICA is funded by the state. It covers both physical injuries (such as those from an assault, stabbing, or robbery) and psychological harm (such as post-traumatic stress disorder following a violent or sexual offense). It is a no-fault scheme in the sense that you don't need to sue anyone personally — you simply need to demonstrate that you were the innocent victim of a crime of violence.

Who Is Eligible to Make a Claim for Criminal Injuries?

Not everyone who has been the victim of a crime automatically qualifies. CICA applies a set of eligibility rules, and understanding them early can save you time and disappointment. Generally, to make a successful claim for criminal injuries, you'll need to show that:

  • You were an innocent victim and did not provoke, encourage, or take part in the incident

  • The crime was reported to the police as soon as reasonably possible

  • You cooperated fully with the police investigation

  • You were ordinarily resident in the UK at the time of the incident

  • Your injury is serious enough to meet CICA's minimum threshold

One point that catches people off guard: your own criminal record can affect your claim. If you have unspent convictions, CICA may reduce or refuse an award, even if you were genuinely the victim in this particular incident. This is one of the more nuanced areas of the scheme, and it's often where professional advice makes the biggest difference.

How Much Compensation Can You Get?

CICA compensation is calculated using a tariff-based system. Rather than assessing every case individually from scratch, injuries are categorised and matched to a set award band, similar in concept to a price list for different types of harm. More severe or lasting injuries — such as significant psychological trauma, permanent scarring, or loss of function — attract higher awards than minor, short-term injuries.

In addition to the standard tariff award, you may also be able to claim for:

  • Loss of earnings, where the injury has stopped you from working

  • Costs of care or assistance you've needed as a result of the injury

  • Bereavement payments and loss of dependency, in fatal cases involving a family member

Because tariff bands and thresholds are reviewed periodically, it's worth checking the current CICA guidance on gov.uk for up-to-date figures rather than relying on older articles, as amounts can change.

How Do I Claim Criminal Injuries Compensation? A Step-by-Step Overview

If you're wondering how do I claim criminal injuries compensation, the process generally follows five stages:

1. Report the crime to the police. This should happen as soon as possible after the incident. CICA will usually check that a police report exists and align its investigation with the police case.

2. Gather supporting evidence. This includes medical records documenting your injuries, the police crime reference number, witness statements if available, and evidence of any financial losses such as time off work.

3. Submit your application. Applications must generally be made within two years of the incident, though exceptions exist in certain circumstances, particularly for claims involving child victims or cases where there were good reasons for delay.

4. CICA investigates. This may involve reviewing the police report, requesting your medical records, considering witness statements, and asking you for further information.

5. Decision and payment. Once CICA has completed its review, it will decide whether you're eligible and, if so, how much compensation you'll receive. If you disagree with the outcome, you have the right to ask for a review and, if necessary, appeal to a tribunal.

A Quick Example

Consider someone assaulted outside a bar by a stranger who was never identified. They reported the incident to the police that same night, attended A&E for treatment, and later experienced ongoing anxiety as a result of the attack. Even though the offender was never caught, this person could still be entitled to bring a criminal injury claim, because CICA compensation doesn't depend on a conviction — it depends on being able to demonstrate that a crime of violence occurred and that they were an innocent victim of it.

Common Reasons Claims Get Rejected or Reduced

Not every application succeeds, and understanding the common pitfalls can help you avoid them:

  • Late reporting — waiting too long to report the crime to police can weaken an application

  • Insufficient evidence — gaps in medical records or an unclear account of events

  • Contributory conduct — where CICA considers the applicant partly responsible for what happened

  • Non-cooperation — failing to assist the police investigation or CICA's review

  • Unspent convictions — which can reduce or bar an award depending on severity

Should You Use a Solicitor?

It's entirely possible to apply to CICA directly without legal representation, and many people do. However, criminal injury compensation claims can be more complex than they first appear — particularly when it comes to accurately valuing an injury, presenting evidence of psychological harm, or navigating an appeal if an application is initially rejected.

This is where speaking with a solicitor experienced in criminal injury claims can make a real difference. A solicitor can help ensure your application is complete and well-evidenced from the outset, reducing the risk of delay or refusal, and can represent you through the appeals process if needed.

Final Thoughts

Recovering from a violent crime takes time, and the compensation process shouldn't add unnecessary stress to that. Understanding how CICA works — who's eligible, what it covers, and how the process unfolds — puts you in a stronger position whether you choose to apply on your own or with professional support.

 

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